Tag: coaching

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“I don’t hug trees and I don’t knit my own yogurt…”

How does coaching fit in to the development strategy in your organisation? Perceptions of coaching (and coaches) vary greatly, and that’s hardly surprising. There are some excellent professional bodies out there laying down rigorous standards and CPD (continuous professional development) …

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How changing your jacket can help you deal with difficult customers

One of the subjects I am most often asked to train out is how to handle difficult people – particularly customers who are angry or upset. There are lots of ways our customers can make themselves a challenge, and sometimes …

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Self Determination and Building a Narrative

Rebecca and fellow coach Pavlenka Small of Suffolk-based Smallsteps Coaching (www.smallstepscoaching.co.uk) are delighted to be co-delivering a one-day workshop to members of the Colchester Executive Job Club (CEJC) tomorrow, 17 July. The workshop will explore key areas for those undergoing …

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Guerrilla Gardening for Managers

Did you know that 1st May is International Sunflower Guerrilla Gardening Day? It’s ‘an annual event of optimistic seed growing’. If you want to find out more, go take a look at www.guerrillagardening.org – or better still, grab that trowel …