The Importance of Silliness
Stick up for silliness! The ability to be silly can play a major part in the success of your oh-so-sensible organisation. Here’s how.
Stick up for silliness! The ability to be silly can play a major part in the success of your oh-so-sensible organisation. Here’s how.
The contention goes that, by constantly ‘bleating on’ about women’s rights, we’re drawing attention to difference rather than similarity. It keeps women stuck in the role of the weakest link, constantly needing support and special privileges instead of naturally rising to the top through talent and hard work. Surely we’ve moved beyond all that now, haven’t we…?
It’s one of the great mysteries of life. My youngest turned 22 this year, but as any parent will attest it seems only moments ago I had a chubby-cheeked toddler on my lap and endless hours of crayoning ahead of …
The fact that women are so empathetic, generous and strong is something I am rather proud of. It makes us a BRILLIANT gender! And it makes us GREAT networkers too.
You know how it starts. (“Hello, am I speaking to…? Great! How are you today?”).
You know the type. (Pushy. Talks too fast, listens too little).
You know the tactic. (“A special deal, just for you, but only if you buy it TODAY…”).
You know the feeling. (Oh dear, here we go…).
For a nation that loves to buy stuff, the word ‘sales’ has a heap of negative connotations.
When launching on a Voyage of Discovery it isn’t enough to simply look at someone else’s holiday snaps. There’s no substitute for experiencing things for yourself to really learn something new.
Imagine the scene: Your aeroplane is three hours into a three-and-a-quarter hour flight when your pilot comes on the intercom and says: “Ladies and gentlemen, please fasten your seatbelts, I’m going to try and land this aeroplane shortly.” What?! You’re …
If your customers were the contents of a Christmas Hamper, what would they be? Here, then, is a light-hearted delve into the Hamper of Delights that is your customer base. Well, we’re allowed to get a bit silly at Christmas…
‘Sorry’ is a word that’s very much over-used these days. So when you really need it to count, exactly how do you offer an unhappy customer a really great verbal apology? Here’s how…